UCU concerns on contributor content on University’s Strategy Consultation padlet

We recently wrote to the Vice-Chancellor raising serious concerns about the discriminatory nature of some comments posted on the University’s Strategy Consultation padlet site.  Please see below our email and the VC’s response.

 

From: ucu <ucu@soton.ac.uk>
Sent: 26 April 2021 12:47
To: Vice-Chancellor <vice-chancellor@soton.ac.uk>
Cc: Mark Spearing <S.M.Spearing@soton.ac.uk>; Camilla Gibson <C.R.L.Gibson@soton.ac.uk>; Lucy Watson <Lucy.Watson@soton.ac.uk>
Subject: UCU concerns on contributor content on Padlet for University Strategy

Dear Vice Chancellor

We are writing to you to express our dismay at some of the remarks we have read on the Padlet you authorised for the University community to share their views on the University of Southampton Strategy.

It is extremely disturbing to see a few people have chosen to use this platform to anonymously air aggressively racist and transphobic views under the guise of ‘free speech’. [We included screenshots from Padlet of these comments; the Padlet has now been removed.]

While we can see the benefit of using such platforms in educational settings to enable people to contribute to discussion, this Padlet is accessible on SUSSED and open to anyone to use or abuse as they see fit. We are concerned that allowing these posts to remain in the public domain risks serious reputational damage, particularly when staff across the University are working hard to make it an inclusive place to work and study. 

These comments are directed at colleagues who work in gender and race studies and one of them is an attack on the student-led de-colonizing the curriculum plan. They are not relevant to the university strategy document, and they create a hostile environment for both staff and students. To allow these comments to remain unchallenged goes against the stated aims of the UoSRespect campaign and recent EDI initiatives which have been widely publicised. 

We are concerned that the Senior Management Team thought it appropriate to use this platform for this type of consultation without considering the possibility of its misuse. As employers, you have a duty of care for your staff and students, and we question whether the impacts of this open unregulated Padlet have really been thought through. Freedom of expression must always be balanced with our Public Sector equality duty, which stresses the legal responsibility of HE providers to think about how they can promote equality and minimise tension and prejudice between different groups on campus. A number of these comments have made both staff and students feel vilified and marginalized.

It is our responsibility as the University’s UCU branch executive committee to actively and publicly oppose discrimination and discriminatory and offensive language wherever it is found. Therefore, we ask that managers reconsider their approach to creating an inclusive and appropriate space for this online consultation, including some system of moderation with a clearly defined set of rules about how moderation will work. This would rebuild trust in the process and reassure colleagues that the hostility expressed by these anonymous individuals will not be allowed to continue unchecked and should not, therefore, dissuade them from engaging as valued members of the University community.

We look forward to hearing back from you.  

Southampton UCU Executive Committee

—————————— 

From: Vice-Chancellor <vice-chancellor@soton.ac.uk>
Sent: 28 April 2021 10:13
To: ucu <ucu@soton.ac.uk>
Subject: RE: UCU concerns on contributor content on Padlet for University Strategy

Dear UCU Colleagues,

Thank you for raising the issue around a small number of the posts to the recently launched Strategy Consultation on the Padlet site. Like you, I was disappointed to see that a small minority of anonymous posts did not really play to the values we aspire to of courtesy and respect.  There will be members of our community who will hold some of the points that were criticised very dearly. Any member of our University community affected by this can access support via volunteer Harassment Contacts, our staff networks or their line manager.

These few posts really ran counter to the intent behind running the consultation an open, co-designed way as this was in direct response to the community’s feedback that they wanted a more active and inclusive role in shaping the strategy. It was recognised that adopting a co-design methodology is never without risk. This was not simply a decision of senior management as the approach was explored in detail with a range of academic colleagues who are experts in this area.  One of the points made by our co-design expert colleagues was that such a community approach may surface some of the more challenging views that colleagues hold. The weight of community response then should cause people to reflect on others’ viewpoints. It was noticeable in the cases that you highlight that our community in their responses were self-moderating, resulting in criticism of the tone of some comments as well as a diversity of perspectives.  In that context I would also note that the issues that you draw attention to include ones which are part of the current national discourse. Given the current focus on free speech a University should not censor challenging or uncomfortable debate, but encourage a civil exchange of views, indeed our regulatory responsibilities expect the promotion of free speech rather than its restriction.

Since the launch of the consultation less than a week ago our initial assumptions about the security of the Padlet have been tested in action. The issue of external security has also been raised by a few other people. We are not comfortable with the level of security that has been achieved; this has resulted in the Padlet being replaced yesterday with an online reporting form that accords colleagues a more rigorous level of protection as they post their responses.

We also heard from some colleagues whilst the Padlet was live that the small number of less than civil posts was deterring engagement. I hope that the swift action described above will encourage people to have their say. Responses are being sought from both individuals and teams/networks and mangers will reinforce the values of respect, courtesy and dignity when highlighting this opportunity.

It is important we have strong engagement and a civil exchange of views in arriving at our strategy.

With best regards,

Mark

 

The Story of Resurrecting Thoughts from Beneath the Glass Ceiling – Mahesan Niranjan

We were asked to publish this guest post by a member of the University community. The views in the post are not necessarily those of the UCU Executive Committee, but we felt it raised many issues about which members are currently concerned.

Easter is the time of resurrection. To my friend, who doesn’t believe in that Biblical tale, the short break of a few days helped recall to the surface much thought he had suppressed over a period of three and a half decades.

The friend about whom I write teaches at a UK University, specialising in the subject of making inferences from large and complex datasets. His background of escaping from a racist environment is relevant to what follows. At the age of 20 one night, he stood at a police cordon crying, when the library in his town was torched by thugs under the supervision of government ministers. Then at the age of 22, during race riots, he gained his second lease of life by jumping from a second-floor balcony to escape machete-wielding militia.

For someone with that background, the protective bubble of research intense British universities is paradise. He is safe, pursuing curiosity-driven research and challenging junior members with open-ended coursework to show them there is joy in learning. Increasingly though, these are being threatened, with research quality measured by grant income and education packaged into learning outcomes.

Career-wise, it bothers him that he has reached the top and has to stop. If we view a university as consisting of a hierarchy of career jobs, positions of its upper strata of a senior chief, some deputy senior chiefs, other middle ranking chiefs and some deputy middle ranking chiefs are not accessible to my friend. Other observations have upset him, too. The classes he teaches are at best 15% female, homogeneous in ethnicity, and the purchasing power of his students is likely to be in the top fifth of the age group. Along those three orthogonal axes, his subject is far from being inclusive.

Of both the above – the glass ceiling and the non-inclusive enrolment — universities claim to be taking action: reports written, strategies drafted, charters signed, and awards distributed. Yet, over a thirty five-year period, nothing much has changed.  Noise, however, gets amplified. For example, should the proportion of female students in a class increase from 14% to 15%, someone in the hierarchy would claim credit for strategic planning. The phrase “Eee-Dee-Eye” has entered all walks of life like the mantra one repeats during transcendental meditation: rhyming, repetitive and meaningless.

On observing these, my friend shrugs his shoulders, buries the irritations they evoke and carries on with his scholarship. It is easy for him. The knocks he receives from the glass ceiling don’t hurt, for he is endowed with a thick helmet.  His knowledge of far worse. That of his library burning. That of jumping off a second-floor balcony to save his life.

What has changed this Easter, and why is there a re-surfacing of suppressed thoughts?

Context is important. About a year and a half ago, the Equalities Commission (EHRC) suggested UK universities are “institutionally racist”! In a follow-up report, Universities UK (UUK) agreed with that assessment. The timing of these coincided with Black Lives Matter protests. Health inequalities exposed by the pandemic added to the context. The Royal Society, too, chipped in with a report, observing significant differentials in attrition rates along ethnic lines, while failing to analyse why this is so. Then more recently, a UK government commissioned report on race suggested that such things won’t exist, if only one were to stop looking.

The response of universities to these events was predictable. They issued statements. My friend read about ten such and was amused by how correlated they were: (i) about taking it all seriously; (ii) about a lot of work having already been done; and (iii) about much work still remaining to be done. Perhaps the same management consultant was hired to write them. When EHRC and UUK described the universities as institutionally racist, not a single Vice Chancellor could respond by saying “No, my institution is not like that!” Even the future King did a better job when a member of the household was alleged to have expressed curiosity about the skin colour of Her Majesty’s then unborn great grandchild.

Where has my friend heard that shameful phrase “institutional racism” before? Twenty years ago, the Macpherson report on the Metropolitan Police’s botched up inquiry into the racist murder of a Black teenager used that description. Even if one could have some sympathy with the police accumulating statistical bias because, day in day out, they deal with crime, can my friend accept the environment he reveres so much, and where he has sought sanctuary, attracting such a description?

With these thoughts resurrected during the Easter break, my friend ponders: Why?

Mercifully, the ceiling above him is made of glass. He can see through it and look at the holders of high office. None of them could ever be described as racist. None of them would ever utter a racist word or even have racist thought. They value my friend as a person, as a colleague and as a scholar.

That poses a paradox. How is it that individuals who are not racist, collectively run organisations that is judged to be structurally so?

“When malice is not present,” I suggested, “incompetence is where the explanation lies.”

He dismissed me instantly on the grounds that any holders of high office are analytical problem solvers who know how to identify the root cause and solve it at source than fiddle with symptoms. Person specifications of senior jobs require those fine qualities. Having ruled out malice and incompetence, we are left with one last plausible explanation, the mistaken belief in meritocracy.

Senior managers of universities tend to believe that their positions were attained by fair and rigorous processes with merit as their determinant. This is perpetuated by a remuneration system that has expanded its scale in recent times. It is then easy to make the transition from a job interview position of “I am good, pay me a high salary” to a self-fulfilling position of “I am paid a high salary, so I must be good!” Such self-evaluation is a right, my friend concedes, but is that supported by available data, he questions.

This belief is so strong that we have seen several examples of unhealthy behaviour recently: a leader found guilty of bullying holds onto their job; another who erected fences around student halls of residence, attracting a vote of no confidence, also remains in post; another claimed that even though their salary is admittedly high, soccer players earned more; yet another reportedly filed a claim of two pounds for biscuits.

Power does corrupt, does it not?

Once the mindset of meritocracy gets entrenched, cloning becomes the driving force in making appointments. One would want to find someone “solid” to be their deputy or to carry their legacy. In that process of cloning, the use of recruitment consultants is a clever way the system keeps the “other” out. These talent-spotting agents are skilled at saying: “the job attracted a large number of highly qualified applicants” in so many eloquent ways. One could be sceptical of such claims when considering, across the sector, the statistics of international searches discovering that the favoured local candidate to be the best since sliced bread.

More broadly, illusory meritocracy also hurts at the level of enrolment, when entry grades we set are insensitive to wider educational inequalities at schools. To my friend, long-term payoff could only be maximised by encouraging applicants from under-represented communities into Foundation Year programmes and offer them the motivation and skills the schools were not resourced to impart.

With these thoughts resurrected, my friend had a terrible time this Easter weekend. His doctor has ordered doubling his daily dose of Amlodipine as a temporary solution to hypertension.

But he has a long term solution, too, when Semester starts and burying disturbing thought becomes easy: there are research questions to pursue; part of a new module to teach; a challenging assignment to set, and to show students that intellectual curiosity is fun.

A safe and enriching life indeed, beneath the glass ceiling.

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Author’s Disclaimer:

Material in this piece is based on publicly available data and aims to address a generic structural issue of importance. Except in the few examples specifically linked, no part of this blog should be taken as referring to any specific institution or office holders in it.